Frequently Asked Questions

Frequently Asked Questions2019-08-30T16:16:09-08:00

You can select a category of questions to narrow down your search. If you can’t find the answer, you can also contact us here.

How can I contact CircusWest or my child’s coach?2019-08-30T14:15:45-08:00

All contact questions can go to info@circuswest.com (or an email you have been given by a coordinator). We can also be phoned at 604-252-3679.

What kinds of activities are taught in CirKids?2019-08-30T14:16:25-08:00

It depends on the level. On our CirKids registration page we include a list of activities students will try over their 10-month circus education.

When do I pick up my student? When’s the show? When are you closed? When are payments due?2019-08-30T16:06:51-08:00

Don’t worry, the answer to all these questions (and more) are included in your confirmation email when you are registered for the CirKids program. We have a closures list here and at the front desk that you can reference any time (as well as in the confirmation email).

Our full programming calendar is viewable online here. Payments are due on the 1st (or 15th) of every month for CirKids. More information about payment is included in your confirmation email and the “Tuition” section of this FAQ.

Are age ranges flexible?2019-10-01T14:20:16-08:00

Our age “cut-off” is November 1st, if you or your student will age into the program by that time, we can accept the enrollment.

If the student is more than two months younger than the minimum age, we ask students to wait. This applies to all our classes with an age limit.

For Birthdays: please ensure the child is age 6-12 on the day of the party. Our birthday circus floor often has other activities, and we need all students to be able to follow instructions and stay on task. If you have a young child (age 3-5) interested in circus please send us an email, as we’re always guaging interest on classes we can run.

If you’d like to move a child up a level because they have other experience (gymnastics, dance, martial arts, etc). Let us know at the front desk or via our contact page and we’ll gladly discuss the case with you.

Why did I receive a charge more than the tuition posted online?2019-08-30T16:08:44-08:00

Those charges are most likely a membership fee ($15 yearly) and an insurance fee (currently $25 per year, subject to change with GymBC’s 2019 policy). If you have an upper level student, they could also be the volunteer deposit (up to $30 monthly), and performance fee (up to $20 monthly).

What do those fees mean?

Membership: goes to CircusWest overall, and affords you a discount to our May shows.

Insurance: goes to GymBC, covering equipment and any accidents on the gym floor. You can read more about GymBC’s policies here.

Volunteer deposit: during the year we sometimes need volunteer assistance. These tasks sometimes involve set construction, working on our May show, costume/hair/makeup design, and more. If parents cannot commit that time, we charge the volunteer deposit to ensure we have the resources needed. Volunteer deposits are charged to upper level classes, and the total hours are indicated in your confirmation email.

You can keep track of your volunteer hours and get your deposit back by filling out the volunteer deposit form through the year, returning it to us before August 15, 2020.

Performance fee: If you are part of the Performance troupe, you will be traveling to other locations representing CircusWest. You will also have a major role in the May show. The performance fees offset the costs of running circus shows for the public through the year.

Can I try circus for a short period?2019-10-01T13:50:07-08:00

Yes. We have Sessionals for Adults/Teens and CirKids, Trial Classes, and Informal Training (also called CATS).

If your child is under 18, they can look into our CirKids Sessionals (AKA: TGIC – Thank Goodness It’s Circus). These usually last 6 weeks and focus on a specific circus skill. Check out class options here.

If you are 13 or older, you can check out our Adult & Teen Sessionals. Otherwise they work the same as a CirKids Sessionals.

If you’re signing up for a Primary Program class (ages 3-7), you can enroll for a trial class. To do so, select “Trial” when asked on the registration page (after selecting the class you want).

I didn’t get recommended to move up a level but my friend did, what happened?2019-08-30T14:21:37-08:00

Many factors decide whether a student stays in their CirKids level or moves up, and our coaches strive to make the best call for each student. Especially determining the students who enter Performance level.

If you want your coaches to reconsider, we are open to discussing the matter with you. A likely outcome is a probation period in the recommended level (eg: 3 months of the recommended level with terms and goals to achieve in that time).

Is circus safe?2019-08-30T14:22:57-08:00

When done correctly, yes, circus is safe. Further, we are insured by GymBC and follow all necessary procedures to help students recover in the unlikely event of an accident.

It is critical that students listen carefully to their instructors at all times. Our team of instructors work very hard to keep students safe in a healthy learning environment. If a student ignores their instructor, uses circus equipment alone, or pushes themself too hard, the student can get injured. These risks rise at higher levels of circus arts (Ensemble, Apprentice, Performance) – and again, it is essential that every student follows instructions to maintain safety.

All that said, part of why people do circus is to go beyond their limits, and the thrill of nailing a difficult circus act is what keeps circus artists coming back for years. It is up to the individual whether the risks are worth the rewards.

My child is having an issue with another student, coach, staff member. What can we do?2019-10-01T13:38:48-08:00

Firstly, we are very sorry if this the case. CircusWest aims to maintain a safe environment physically and emotionally, and understand how difficult it can be when interpersonal problems arise.

We take proper conduct very seriously. Every student and staff member is required to sign a Code of Conduct before working with CircusWest. If a student or staff member is found breaking rules, we will discuss consequences and next steps with everyone involved.

I’m a student having a problem, who can I talk to?2019-08-30T16:27:34-08:00

First, you are not alone. And there are plenty of resources to help with whatever you’re going through. Our coordinators are more than happy to help you, as well as help you find support outside CircusWest with what you’re going through.

For a list of resources (phone numbers, community groups, counseling services, etc.) click here.

Do you have classes for adults?2019-08-30T14:25:19-08:00

Yes. Sessionals, private workshops, and special event workshops are all open to adults, as is Informal Training (which is not a class, but designed for adults to use the circus floor).

Do you have open training time?2019-08-30T16:44:20-08:00

Yes. We have Informal Training (IT) and Circus Artist Training Sessions (CATS) intended for students, staff, Fireflight performers, and active circus artists. If that applies to you, check the CATS/IT schedule here.

If I miss my sessional class can I make it up or reschedule?2019-10-01T13:58:03-08:00

We schedule sessional classes very close together, so there is usually no space in our calendar for a “make up class”. When signing up for sessionals, please make sure you can attend all classes and expect to pay the listed price for the class.

What are your policies?2019-10-13T13:54:21-08:00

The following policies apply to all students at CircusWest.

Student Code of Conduct: Required for all participants on the circus floor.

Registration Agreements: Scroll to the bottom of the page to review.

Privacy Policy: Our policy regarding the collection and use of information.

Liability Form: Only needed for drop-ins, it covers everything already in the registration agreements.

What is your privacy policy? Who has access to my information?2019-10-01T14:41:53-08:00

Our pivacy policy can be viewed here.

Our other policies can be viewed on this page.